Downloading files from a network drive (H:\)
When working with network
drives, the user's computer needs to be connected to the PTSecured network
(on-campus) or connected to Cisco Anyconnect VPN when working remotely.
Windows 10 (File Explorer)
Under My PC you can see the
drives connected to your computer, the network drives have a green connector
attached to the drive and double backslash in the description (\\). When the connector is
red and you see a red X, the network drive is disconnected, make sure your device is
connected to the network( PTSecured or Cisco when working remotely), then
double-click on the network drive to re-connect.
To access the documents stored
in the network drive, just double-click in the icon, this will open the drive
showing the content. To copy the file(s) follow the steps below
1- Navigate until finding the
document(s) you wish to download **
2- Right-click on the selected
document(s) and from the menu select Copy or after selecting the file you can
use the shortcut keys Control + C
3- Navigate to the
destination, then right-click and from the menu this time, select paste or use
the shortcut keys Control + V
** To select several adjacent
documents you can use the keys Shift + Arrows then follow steps 2 and 3.
When the files are not adjacent, press the Control key and click on the
files you are planning to download, then follow steps 2 and 3
If you are going to save the
copy of the file on your local Documents folder or your desktop, you can use
the option Send to from the display menu when you make the right-click
on the select document(s)
Mac (Finder)
1- Locate the file(s) by
clicking on your network drive and navigate to the storage folder.*
2- Select the file(s) **
3- Drag and drop to the
desired location.
* There are several methods to
open the network drive:
1- you can use the
shortcut Command + K or open Finder, click on Go, and finally connect
to the Server. These options will bring the paths to the documents stored in
the network drives, select the correct one and click on connect. This action
will be open a new window with the documents saved in that particular location.
2- If your network drive has
been permanent, you can also access it in Finder, under location
** To select several adjacent
documents you can use Shift + Arrows then follow step 3. When the files
are not adjacent, press Command key and click on the documents you want
to copy, drag and drop in the targeted destination.