PTS Cisco
Phones - How To
This document
will inform you how to manage/set up your Cisco office phone.
Phone Guides
Cisco 7800 Series.pdf
Cisco 8800 Series.pdf
Cisco 8900 Series.pdf
Cisco 8833 Series.pdf
Dialing a
Phone number
To dial out
of the seminary to a phone line:
Dial #1 (Area
Code) Phone number. Example #1 123 4567890
Some phone
lines may require a call-out code in order to dial externally, one can be
provided for you by the Information Technology team. You will be prompted for
your call-out code after dialing the above number
If you have
multiple lines on your phone, and wish to dial out from one of those lines,
Press the
button to the left or right of the associated number and dial #1 (area code)
phone number. Example. (#1 123 4567890). The call will dial out from that
alternative phone line
Dialing an
Internation number
If you wish
to make an international call, first confirm with the Information Technology
team that you are authorized to make international calls.
On your phone
dial #011 (country code) phone number. 011 replaced the + for dialing
internationally.
if presented
with a calling code, please enter it to complete the call. A calling code can
be provide for you from the Information Technology team should you need one.
Accessing
Your Voicemail from Your Office Phone
Step 1
Dial 5000 from the
extension you wish to check the messages on
Step 2
After a few seconds of
silence, you will be prompted to enter your pin followed by the # key
Changing Your
Password
To change
your voicemail password, perform the following steps:
Step 1
If you are calling from
your own phone, and you are asked for a PIN, enter it and press #. If you are
calling from an external phone number or are calling from someone else's phone
extension; If the system asks for your ID (usually your phone extension), enter
it and press #. Then enter your PIN and press # again.
If the system asks for
your PIN, press *. At the prompt, enter your ID (usually your phone extension)
and press #. Then enter your PIN, and press # again.
Step 2
Press 4 to access the
Setup Options menu.
Step 3
Press 3 to access your
personal settings.
Step 4
Press 1 to change your
password.
Step 5
Enter your new password.
Press # when finished.
Step 6
Enter your new password
again to confirm, and press #.
Changing Your
Recorded Name
To change
your recorded name, or the name that identifies you to callers, perform the
following steps:
Step 1
If you are calling from
your own phone, and you are asked for a PIN, enter it and press #. If you are
calling from an external phone number or are calling from someone else's phone
extension; If the system asks for your ID (usually your phone extension), enter
it and press #. Then enter your PIN and press # again.
If the system asks for
your PIN, press *. At the prompt, enter your ID (usually your phone extension)
and press #. Then enter your PIN, and press # again.
Step 2
Press 4 to access the
Setup Options menu.
Step 3
Press 3 to access your
personal settings.
Step 4
Press 2 to change your
recorded name.
Step 5
To record a new name,
wait for the tone and say your first and last name. When finished, press #.
Step 6
Your newly recorded name
plays. Press # to keep it, or 1 to rerecord.
Recording
Your Current Greeting
Step 1
If you are calling from
your own phone, and you are asked for a PIN, enter it and press #. If you are
calling from an external phone number or are calling from someone else's phone
extension; If the system asks for your ID (usually your phone extension), enter
it and press #. Then enter your PIN and press # again.
If the system asks for
your PIN, press *. At the prompt, enter your ID (usually your phone extension)
and press #. Then enter your PIN, and press # again.
Step 2
After your current or
default greeting plays, press 1 to record a new greeting.
Step 3
At the tone, speak your
new greeting. When finished, press #.
Step 4
Your newly recorded
greeting plays. To accept this greeting and continue, press #. If you’d need to
record again, press 1.
Forwarding
your office phone to an external number
Step 1
Press "Fwd All"
Step 2
Dial #1 and phone number
(### ### ####)
Step 3
Test. Make a test call to
your office extension.
Step 4
Reach out to the Help
Desk if the test fails.
Access your
voicemail from another phone
1.
Dial your 10-digit office phone number eg. 609 497 7700,
and press star (*) when you hear your greeting.
2.
Enter your 4-digit extension(this is your Voicemail ID)
and press pound (#).
3.
Enter your Voicemail PIN and press pound (#). You
can also enter the ID and PIN of another voicemail box you own if needed.