Most cases come down to either the browser/device being used or the video upload timing out due to an internet connection issue. Walk through the steps below in order.
Step 1: Try a Different Browser or Device
Browser and device compatibility is one of the most common causes of video upload and playback issues on Padlet.
- Switch to a different browser (Chrome, Safari, Firefox, Edge) and try uploading again.
- Confirm your browser is updated to the latest version — outdated browsers may not support certain video formats or upload processes.
- Try disabling browser extensions or ad blockers, which can interfere with uploads.
Step 2: Troubleshoot Internet Connection
The most likely cause of a failed video upload is that the upload timed out due to the internet connection. Video files are large, and even a brief drop in connection speed or stability can interrupt the upload before it completes.
- Try again during a less busy time. Network congestion (from your own household/office network or your internet provider) is a common cause of upload timeouts, and retrying at a different time of day often resolves it.
Alternate Steps: Use a Text-Based Post Instead
If you're still unable to upload a video after trying the steps above, post using text instead of video or audio as a workaround so you aren't blocked from posting entirely: